(212) 531-2000 New York City Balloon Decorating & Delivery - Helium Filled Balloons Brooklyn - Balloons NYC, Helium & Confetti Cannons NYC (212) 531-2000

By placing any order with Balloon Bonanza, Inc. you agree to all
Privacy Policy terms and conditions herein.

Guarantee

We guarantee 100% satisfaction on all balloons and gift items. If you are not completely satisfied, please contact our Customer Service Department at (212) 531-2000. View all information below.

Sales Tax Information

Every Internet and Phone order placed with us will be charged a sales tax of 8.875%, applied to the amount of the order. This tax rate is based upon the rate our company is charged, regardless of the destination of your order. Orders placed from New York will be charged a sales tax rate of 8.875%, applied to the amount of the order.

Order Changes/Weather

Please be advised that we are unable to cancel, change or refund any orders already placed and paid. No refunds, returns or exchanges, no exceptions.

All orders are considered "special orders"

If you find it necessary to change delivery dates or addresses for any other orders, simply call our Customer Service Department directly (212) 531-2000.

Balloon Bonanza, Inc. is not liable for lack of delivery during inclement weather conditions such as snow, hail, hurricane, or any other acts of God. It is the customers responsibility to contact Balloon Bonanza, Inc. prior to inclement weather to reschedule pickup or delivery. No such claim of reimbursement is permitted. Balloon Bonanza, Inc. assumes no responsibility for inclement wind or weather causing damage to decor, or cancellation of an event. We strictly recommend thoroughly reading and reviewing our privacy policy.

We are also unable to accept alterations or changes requested via e-mail. If a pickup order is abandoned by the client or customer no refund will be issued.

Substitution Policy

Occasionally, substitutions may be necessary to complete your order due to the availability of certain colors and styles of balloons. Care is taken to maintain the style, theme and color scheme of the design or arrangement, using balloons of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. We will make every effort to match the desired balloons, but may substitute with another color or similar style in the same family and price range.

Payment Methods

All sales final. We accept the following payment methods:
Visa, MasterCard, Amex, Discover, and Secure Google Checkout. Sorry, No Checks Accepted!

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on www.BalloonBonanzaInc.com or make a purchase, we need your contact information including your name, e-mail address and mailing/delivery address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don't have to re-enter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses. These statistics will include no personally identifying information.

We may share your information with reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of balloons. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Despite our efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement. Orders@BalloonBonanzaInc.com

By placing any order with Balloon Bonanza, Inc. you agree to all Privacy Policy terms and conditions herein.